SBI Rules: State Bank of India has asked some customers to delete the post from social media. In such a situation, do you know why the bank is saying this and what is the reason behind it?
State Bank of India forbids customers to share certain information on social media.
Apart from providing quality service to its customers, State Bank of India also keeps making them aware from time to time. The bank keeps giving information to the customers about what they should and should not do amid the increasing cases of online fraud. Now the bank has given information about what kind of posts customers should not post on social media and should avoid uploading this information on social media.
In such a situation, know which information the bank refuses to share on social media and why it is done by the bank. Let us know what SBI has to say about social media…
Do not share your personal information
Nowadays people also complain about any company etc through social media. Similarly, if there is any problem in the bank, then customers nowadays complain through Twitter instead of going to the bank branch. The special thing is that banks also answer the questions of the customers and their problem is solved on the Internet itself. But, many times customers share their personal information while stating their complaint, due to which there is also a possibility of its misuse.
Please do not share your banking and personal information publicly here for security reasons. The Bank will not be liable for any damage caused by this. We suggest you delete this post immediately. You may repost this sensitive information in addition to it. It would be more appropriate that (1/2)
— State Bank of India (@TheOfficialSBI) September 14, 2021
However, the bank has warned customers seeking help through Twitter and has prohibited posting anything specific. In such a situation, know what kind of post the bank has forbidden to share on social media. If you are also looking to get information from the bank through Twitter or are registering your complaint, then you have to take care of the alerts issued by the bank.
In fact, when many people ask for help from the bank through social media or file a complaint, they also share their account details, debit card number, Aadhar card details in their social media posts. According to the bank, customers should not share their personal information on public portals. The bank also says, ‘The bank has written,’ Please do not share your banking and personal information publicly for security reasons. The bank will not be liable for any damage caused by this. We suggest you to remove this post immediately.
Please note that photography/ videography is prohibited in the branch premises due to security reasons. You will also be considered a partner for their misuse. Therefore, we advise you to immediately remove them from the social media site. (3/3)
— State Bank of India (@TheOfficialSBI) August 17, 2021
Do not share bank photo
Nowadays the trend of photography and videography has increased on any occasion. Now even in the bank, if customers are not happy with the work of any employee, they start making videos and post it on social media. But, if you do this then do not do it, because if that photograph or video is misused then the customer will also be responsible for that. In this case the bank says, ‘Please note that photography / videography is prohibited in the branch premises due to security reasons. You will also be considered a participant on their wrong use. Therefore, we advise you to remove them from the social media site immediately.’
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