If you ever have a complaint regarding NPS, you can complain through both offline or online methods.
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The National Pension System (NPS) has a good system for customer complaints. Investments made in NPS are invested in different asset classes. By investing in NPS you retirement Can collect big fund for. The returns on NPS are market linked. If you ever have a complaint regarding NPS, you can complain through both offline or online methods. But, if you do not know how to complain, then you can complain in the following ways.
Complain like this online
Subscriber can complain for NPS online. Ways to lodge a complaint Customers can lodge a complaint through the online complaint portal. You can also complain in writing under NPS CRA. NPS members can register their complaints by visiting https://cra-nsdl.com/CRA/cgms Menu Onload For Sub.do. For this, investors have to provide PRAN details PAO, POP-SP or CBO registration number. On registering the complaint, you will get a token number by the system. This complaint will also be sent to [email protected] through e-mail.
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You can also complain through IVR
NPS subscribers can also register their complaints on the toll free number. For this, subscribers have to call 1800-222-080. These complaints are registered in the Central Grievance Management System (CGMS). Sometimes its solution is also done on-the-spot.
You can also complain by writing a letter
NPS subscribers can also complain using letter or form. Through Form G1, you can file a complaint in writing. It can be viewed or downloaded at https://npscra.nsdl.co.in/central-forms. The written complaint will be forwarded to POP-SP for further action. You can send this complaint to the following address:
NSDL E-Governance Limited, 1st Floor, Times Tower, Kamala Mill Compound Senapati Bapat Marg, Lower Parel, Mumbai 400013
This complaint is also registered in the Central Grievance Management System (Central Grievance Management System). After this, answers related to this are prepared and sent to the customers.
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