RBI Guidelines: Now customers can do the process of getting fresh KYC done from home through Video Based Customer Identification (V-CIP) process.
RBI KYC Guidelines: If you have an account with a bank and there is a need to update KYC from time to time. So in this case you have to go to the branch of the bank. In such a situation, many times people have to face problems in updating KYC. But now you will not face any problem in updating KYC. Because the Reserve Bank of India (RBI) while giving relief to the customers Fresh KYC Update has been released for. With which customers can now do the process of getting fresh KYC done through Video Based Customer Identification (V-CIP) process sitting at home.
Regarding KYC, RBI says that if there is no change in KYC, then Re-KYC can be done only by self-declaration. For this facility, the Central Bank (RBI) has also given instructions to all the banks of the country. RBI has advised that customers should also be given the option to make such self-declaration through different non-face to face channels.
RBI has said that customers need not visit their bank branch to update Know Your Customer (KYC) details if they have already submitted valid documents and have not changed their address. Is. RBI was continuously receiving complaints against the banks that even after submitting the documents online, the process of digital re-KYC could not be processed through the banks’ website and mobile app.
Will work sitting at home
According to RBI, the customer can now complete the process of re-KYC sitting at home through his registered email ID, mobile number, ATM, online banking or internet banking, mobile app or letter. There is no need to go to the bank branch in this. If there is only a change in the address, then the address proof can be submitted through these means and the bank will have to complete the verification process within two months.
Get KYC updated like this
According to RBI, the customer can make video calls in banks providing this facility. Customers can also complete a fresh KYC process through video call. RBI has asked customers to contact their bank for more details on the options available for updating KYC details. RBI has said that a fresh KYC process should be initiated only if the documents in bank records do not conform to the current list of ‘officially valid documents’. Fresh KYC is also required if the validity of the document submitted earlier has expired.
No bank can force customers
In December, RBI Governor Shaktikanta Das made it clear in a press conference that banks should not insist on calling the customer to the branch. The governor’s clarification came after several customers said that their banks have asked them to come to the branch for KYC before December 31, 2022. Due to this KYC demand, it was feared that if the customers do not come to the bank, then the accounts can be frozen.
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